April 8, 2020

Redpoint Nutrition

Have you ever been baffled in business? Mystified by your lack of results, despite having done everything you were “supposed” to do? In this story, read how a great company, creating a great product was losing business simply by misinterpreting the data and how we helped turn the tide for her brand.


Launching a product in the protein bar category can be daunting. Talk about an oversaturated market. It’s no surprise the owner of empower puck was having difficulty getting traction for her delicious protein bar. Although reasonably successful selling to small local groups, Empower Puck was having difficulty breaking through to a larger audience.

what we did

Visual Design
Brand Design
Food & Beverage Services

The problem

After conducting our initial research, the reason Empower Puck struggled to scale became evident. They were too broad in brand concept. Sounds counterintuitive, but by targeting simply “women”, the brand was not distinctive enough to big box buyers. Most buyers already had multiple bars targeting the female demographic that had proven sales. To put another on the shelves would have threatened to cannibalize sales. Additionally, these bars were high in calories and our research showed that most women consume protein bars as a weight management tool. In the female category, this put Empower Puck at a disadvantage. We had to find a way to reposition these incredible bars and find their blue ocean.

The Solution

After a series of interviews and deep brand identity work, we discovered our proprietor developed these bars as a means to solve a problem she had as an amateur rock climber. A nature lover with a true competitive spirit, our client regularly embarked on long and dangerous adventures. The recipe for these bars were carefully crafted over years with slow release carbohydrates, omegas for brain function, and low sugar to avoid “sugar fog brain”. She created this bar because she needed to have proper nutrition that would sustain her on half a day climbs and long treks. She didn’t want to worry about being hungry and needed to be clear headed to make sound decisions in dangerous situations. Now we were getting somewhere… With this in mind, we created a new position for this protein bar. The recipes stayed 100% the same. We simply targeted a new audience. After receiving its new name and look, we were ready to begin beta testing the concept on our new ideal client- outdoor and endurance athletes. Almost immediately, our client received interest from an ex-NBA player as an investor. Soon after, an international rock climbing celebrity agreed to endorse and be the face of the product. It wasn’t long before local climbing gyms and outdoor sporting supply shops across the nation wanted Redpoint on their shelves. And then it happened… Repoint got a buyer’s meeting with REI to discuss placement.


This story is proof that the reason so many entrepreneurs struggle to find success isn’t because their product or services aren’t good enough, but because they are pitching them to the wrong crowd. We believe strongly that research and strategy are often the missing components of a wildly profitable brand. Stories like Redpoint help illustrate how vital it is to have a Brand Model to take you from struggling in business to a thriving brand.

Zahra Cruzan
Chief Brand Strategist
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